At Pleather Store, we strive to provide a seamless and reliable shipping experience for our valued customers. This Shipping Policy outlines important information regarding our shipping process, delivery options, timelines, and associated terms and conditions.

Order Processing:

Upon placing an order, our dedicated team begins processing it promptly. We carefully review the details to ensure accuracy and prepare your items for shipment. Please allow 1-3 business days for order processing before your package is shipped.

Shipping Methods and Carriers:

We offer various shipping methods to accommodate your needs, depending on your shipping address and /or the city you live in. Our trusted local and international shipping partners, including reputable carriers such as iMile, SLS, DAAL, Bosta, SaudiPost, Flow Express, SMB, Aramex, FedEx, and DHL, handle the delivery of your packages.

Shipping Destinations:

We currently offer shipping services to all Saudi Arabia cities, and to selected countries worldwide. Please check the availability of shipping to your desired destination during the checkout process. Kindly note that some regions may have limitations or restrictions on specific products due to customs regulations or local laws.

Estimated Delivery Time:

*Orders/Items Available in Bleather KSA Riyadh Store: 3 to 5 Days

**Orders/Items Out of Stock and Preorders: 10 to 15 Days

The estimated delivery time depends on several factors, including the shipping method chosen and the destination of your package. Please note that these are approximate timelines and may be subject to occasional delays due to unforeseen circumstances such as customs inspections or weather conditions.

Order Tracking:

Once your package is shipped, we will provide you with a tracking number via email. This allows you to monitor the progress of your shipment in real-time. You can use the tracking number on the respective carrier's website or through our tracking portal on our website.

Shipping Fees:

Shipping fees may vary depending on the destination, shipping method, and order value. The applicable shipping charges will be displayed during the checkout process before you confirm your order. Free shipping is available for all cities with Saudi Arabia.

Customs and Duties:

For international orders, please be aware that customs duties, taxes, and fees may be imposed by the destination country's customs authorities. These additional charges, if applicable, are the responsibility of the recipient and may be collected upon delivery. Customs policies vary from country to country, so we recommend contacting your local customs office for more information.

Delivery Address:

To ensure successful delivery, please provide accurate and complete delivery address details during the checkout process. We are not responsible for any delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

Delivery Attempts and Re-Delivery:

Our shipping partners will attempt delivery to the provided address as per their standard procedures. In case of an unsuccessful delivery attempt, they may leave a notification or contact you to schedule a re-delivery. It is essential to provide a valid contact number to facilitate smooth communication regarding the delivery.

Change of Delivery Address:

Once an order is placed, we are unable to make changes to the delivery address. We recommend double-checking your address details before finalizing your purchase to avoid any inconvenience.

Order Cancellation during Shipping:

If you need to cancel your order after it has been shipped, please contact our customer support team immediately. While we cannot guarantee cancellation, we will make every effort to assist you within the bounds of our policies and in accordance with the shipping status of your package.

Shipping Policy Updates:

We reserve the right to update or modify our Shipping Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.

If you have any further questions or require assistance regarding our shipping process or policies, please contact our dedicated customer support team. We are here to help and ensure that you have a smooth and satisfactory shipping experience with Bleather.

Thank you for choosing Bleather for your footwear needs. We appreciate your trust and look forward to serving you with excellence.